DỊCH VỤ TỔNG ĐÀI

Giải pháp bán hàng và chăm sóc khách hàng hiệu quả

CALLUS
Image is not available
previous arrow
next arrow
Slider
Inbound

ABOUT US


CallUS is an enterprise specializing in providing Business Process Outsourcing services, focusing on customer care services and telephone sales consulting for customers in the financial sector, banking and insurance. Lead by experts with years of experience in services and finance, CallUS helps customers focus on their core business through professional and effective customer care solutions. CallUS is committed to providing modern Contact Center with great processing time, high accuracy and absolute security.

VISION

CallUS has built a strategy to become a business with good expertise, efficiency in management and flexibility in business.

MISSION

Become a professional, reliable Call Center service provider in finance, banking, insurance and sales services.

MAIN SCOPE

Quality, Responsibility and Respect.

MAIN SERVICES


Inbound

WHY US


CallUS services is an effective support solution for businesses who are looking to increase productivity through reducing risks, increasing transparency and increasing cooperation. Combining people and technology, CallUS provides flexible services, helping customers handle large volumes of documents / data with associated commitments.

SECURITY

Separate work area. Using the fingerprint recognition system when entering and leaving the company.

QUALITY

Automation process and analytical capabilities included. Each project is installed according to the standard Call Center system.

SYSTEM

CRM for managing customer records of partners. Report according to customer requirements. Professional internal communication with SIP Trunking technology.

2018

Foundation

600

Employees

30

Teams

15

Projects

RECRUITMENT


FINANCIAL CONSULTANT

  • Handle existing data in the system.
  • Advise actual & new customers about the company's programs and products.
  • Support customers to follow procedures as prescribed.
  • Answer customer questions according to company policy.
  • Requirements: Good communication skills, thoughtful, careful, agile, ...
APPLY
TELESALES TEAMLEAD

  • Manage and supervise sales activities of team members.
  • Planning and monitor sales targets.
  • Commit to sales target by week / month / quarter / year.
  • Follow and support team members.
  • Requirements: Group management skills, organizational skills, communication skills, etc.
APPLY
QUALITY ASSURANCE SPECIALIST

  • Support the development and implementation of calls assessment plan.
  • Summarize of results and analysis of calls quality.
  • Improve skills and performance for Telesales employees.
  • Improve meeting establishment skills and product knowledge for Telesales.
  • Requirements: Analytical skills, time management, professional, confident, etc.
APPLY