Happy 3rd birthday to CallUS
Happy 3rd birthday to CallUS

Happy birthday CallUS 3 years old 11/19/2018 - 11/19-2021: 3 years for a journey of CAS Thank you CallUS-er for accompanying CallUS on that journey. We have been doing well what we set out to do. The new age will bring more challenges but we will do it. Because CAS believes in our extended family!…

VoIP PBX concept. What are advantages and disadvantges of VoIP?
VoIP PBX concept. What are advantages and disadvantges of VoIP?

VoIP PBX concept Voice over Internet Protocol (VoIP), also known as IP telephony, is a technology that provides voice and multimedia communication functionality over the Internet protocol (IP) network. Born to partially replace the disadvantages of the traditional telephone network (subscription). How is VoIP used? Similar to a traditional digital telephone, but instead of being…

10 THINGS ORDER PROCESSING STAFF SHOULD TAKE NOTE
10 THINGS ORDER PROCESSING STAFF SHOULD TAKE NOTE

In the buying-selling cycle, the order processing staff is responsible for assisting customers, answering questions, and providing user support measures such as using software, interactive channels to guide customers. How to purchase and receive additional incentives (if any). And 10 things to know below will help agents in charge of handling orders in the contact…

What are differences between Telesales and Telemarketing?
What are differences between Telesales and Telemarketing?

Telesales and Telemarketing today are still causing many managers to confuse and misapply... In today's business reality, we often hear many people talk about telesales and telemarketing as if they were the same calling method. phone to grab won customers. This is very misleading because the two concepts themselves are used to refer to activities…

8 Steps for PERFECT COMPLAINT HANDLING
8 Steps for PERFECT COMPLAINT HANDLING

Handling customer complaints is very important for customer care in particular and the business in general. This has a huge impact on the credibility of the business. So what is the secret to resolving complaints? How should complaints be handled with each type of customer? All are included in the 8 steps below of CallUS,…

What is BPO?
What is BPO?

BPO - Business Process Outsourcing, is a concept that describes the use of related services by external professional suppliers instead of self-deployment in the organization in order to reduce costs, increase competitiveness, and focus energy. development of core business areas of the enterprise. Companies contract with BPO providers for dual key areas such as: -…

️HAPPY MID-AUTUMN FESTIVAL WITH LITTLE ARTISTS
️HAPPY MID-AUTUMN FESTIVAL WITH LITTLE ARTISTS

‍ HAPPY MID-AUTUMN FESTIVAL WITH LITTLE ARTISTS For children, Mid-Autumn Festival is really Children's Day because children in all regions of the country are given Mid-Autumn gifts, can participate in activities such as the procession of lanterns, breaking feasts, watching lion dances, watching the moon, etc. same excitement. "HAPPY MID-AUTUMN FESTIVAL WITH LITTLE ARTISTS" is…

Phu Quoc Pearl Island Trip – CallUS Contest Q4 2020
Phu Quoc Pearl Island Trip – CallUS Contest Q4 2020

WECHOICE CONTEST Q4 2020 - PHU QUOC ISLAND TRIP CallUS Contest is a program to honor individuals who have made excellent contributions and actively participated in corporate activities at CallUS company. With the theme WeChoice Q4 2020, the brightest faces were revealed and enjoyed a vacation at Phu Quoc Pearl Island. Let's look back at CallUS-er's…

CallUS Citizen: MOVIE NIGHT
CallUS Citizen: MOVIE NIGHT

MOVIE NIGHT is a program for CallUS Citizen in the first quarter of 2021. The cinema screening for CallUS-er with the movie "The Godfather" promises to take away many of our tears. Time: Saturday, March 27 at CGV Su Van Hanh theater. Agenda: 18h45 - 19h00: Gather and check in 19h00 - 19h10: The Board…

CALLUS WORDS OF LOVE
CALLUS WORDS OF LOVE

CALLUS WORDS OF LOVE Mother's Day May 9 is almost here, have you prepared a surprising and meaningful gift for your Mother? CallUS thinks that Mom will be very happy to receive a beautiful bouquet of flowers accompanied by words of love from those Homies. Hurry up to participate in the CallUS words of love…